# Billing and usage

> Manage your plan and invoices, understand credit activity and find help with purchases or creator earnings.

Canonical: https://maruaudio.com/help/billing-and-usage
Documentation index: https://maruaudio.com/help/llms.txt

Your account plan includes the features and allowances listed in its offer. A product purchase gives you access to the named product under its license. Generation can use a separate credit balance. Check which of these you need before paying; one does not automatically include the others.

## Manage your plan and invoices

Open [Plan and billing](https://maruaudio.com/account/billing) to see your current plan, included allowances and subscription status. The page shows the next renewal or end date when applicable, alongside credit-refill and hosted-export information. Use the [pricing page](https://maruaudio.com/pricing) to compare current offers.

- **Invoices and payment method** opens the billing portal for an active subscription.
- **Change plan** lets you choose from the offers available to your account. Review the price, billing interval and any prorated change before confirming.
- **Cancel plan** schedules the subscription to end after the current paid period. The confirmation shows when access changes.
- **Keep my plan** resumes a subscription that is scheduled to end.

An agreement-managed plan may require contacting Maru instead of making a self-service change. The account page explains which controls apply. If a feature is unavailable, read its message before changing plans: paying for a plan does not necessarily grant early access or resolve a service error.

## Understand your activity and credits

Open [Usage and credits](https://maruaudio.com/usage) to review your balance, model activity, usage by app and recent credit activity. The page also shows generation limits, hosted or local activity and recent jobs.

**Metered credits** describe the recorded cost of work. **Debited credits** and **Balance change** show what was actually deducted or added. When the page says **Metering only**, recorded usage does not debit the balance. Check that status before treating a usage total as a charge.

A hosted audio submission that is refused returns its reserved credits. Failed or cancelled jobs with partial results can receive a partial refund; see [failed requests and retries](https://maruaudio.com/help/generation-and-credits.md#when-a-request-is-slow-or-fails). Refunds appear in **Recent credit activity** with their **Balance change**.

If an app's activity is unfamiliar, follow its name to [Connected apps](https://maruaudio.com/account/connections) to review access. [Generation and credits](https://maruaudio.com/help/generation-and-credits.md) explains whose account a connected instrument or assistant uses.

A product download and a hosted generation job are different activities. Owning a plugin does not by itself establish an allowance for every connected service.

## Product purchases

[Purchases and downloads](https://maruaudio.com/help/purchases-and-downloads.md) explains where to find acquired products, choose compatible files and resolve access issues. Read each offer for what it includes and how updates are handled.

## Creator sales and earnings

Selling a product is a separate business workflow from paying for your own account. [Selling on Maru](https://maruaudio.com/help/selling-on-maru.md) covers marketplace beta and commercial preparation.

Use [creator reporting and earnings](https://maruaudio.com/help/creator-dashboard-and-earnings.md) to understand sales, balances and payout records. Fees, holds and payout conditions belong in the current seller views and agreed terms.

## Get help with a charge

If a charge is unfamiliar, compare it with your invoices in Plan and billing, your orders in [library downloads](https://maruaudio.com/library/downloads), and any generation activity in Usage and credits. [Contact Maru](https://maruaudio.com/contact#help) with the date, amount, relevant order or job reference and what you expected. Do not send full payment card details. The current [terms of sale and refunds](https://maruaudio.com/terms#refunds) govern purchase and refund questions.